Regional Retail Manager – North (Field Based)
Full-Time, Permanent -40 Hours per Week Competitive Salary, Company Car + Excellent Benefits
About Company Shop Group
At Company Shop Group (CSG) – part of Biffa – we’re the UK’s leading redistributor of surplus food and household products. We take excess stock from the biggest retailers and manufacturers and turn it into something positive: affordable shopping for our members, support for communities, and a healthier planet.
We’re growing, and we’re on the lookout for a passionate and experienced Regional Manager to lead our Northern retail estate of superstores.
The Role
As Regional Manager – North, you'll take full ownership of the performance, compliance and development of stores across your region. You'll inspire and lead high-performing teams, deliver outstanding customer experience, and drive improvements that create real impact.
You’ll report to the Head of Retail and be a key player in supporting retail growth, innovation and excellence across the business.
Key Responsibilities
- Lead, develop and support Store Managers across multiple sites
- Drive store performance to meet or exceed KPIs and business goals
- Ensure compliance with all legal, safety and operational standards
- Analyse store data and lead improvement planning
- Work closely with central functions (HR, L&D, Estates, Supply Chain)
- Build strong partnerships with external stakeholders (e.g., Ocado)
- Oversee audits, action plans, store standards and training completion
- Support new store openings, recruitment, and people development
- Lead by example with a member-first, people-focused approach
- Travel regularly within the UK, including overnight stays as required
What We're Looking For
- Proven experience managing multi-site retail operations
- Strong leadership, coaching and team development skills
- Strategic thinker with commercial awareness and problem-solving ability
- Excellent communication and stakeholder management
- Passion for retail, sustainability, and social impact
- Flexible and proactive – happy to travel and adapt to business needs
What You’ll Get in Return
- Competitive salary (discussed on application)
- Company Shop membership for you + 10 nominees
- Great benefits including:
-Free fruit Fridays, subsidised canteen, free tea & coffee
-Employee Assistance Programme – Grocery Aid
-UK fuel card discount, Cycle 2 Work scheme, Costco membership
-Death in service benefit and contributory pension
- A values-led role with real purpose and community impact
- A supportive, collaborative and forward-thinking team culture
Location & Hours
- Field-based across the Northern Region covering Renfrew (Scotland), Bradford, Washington, Darlington, Grimsby, Middleton, St. Helen’s and our Head office at Wentworth Barnsley.
- 40 hours per week | Core hours: 8:00am–5:30pm
- Flexibility required to match store operating times (6am–11pm range)
- This role includes participation in an on-call rota and will require occasional weekend and out-of-hours work. Flexibility is essential to meet the needs of the team and ensure service continuity.
Apply Today
If you're a passionate retail leader who’s ready to make a difference — to people, the planet and performance — apply now and join a good business doing great things!
